
ZEO ITAM · Autumn 2026
The course Rod teaches live at ITAM in Autumn 2026, published as the 17-week semester runs, two classes a week. The subject is the dark factory applied beyond software, which the course calls the Zero-Employee Organization (ZEO): what changes when a business hands bounded work to AI agents, and how to tell a workflow that survives production from one that only impressed a demo. You measure a minutes baseline first, build an agent from scratch, then test the method on a fictional business with seeded errors a naive brief misses and a harnessed one catches. Unlike the other courses, it grows with the class: expect new lessons most weeks through December.
SerialA live Autumn 2026 teaching run. It grows as the term runs; it is not evergreen.

Rod Rivera
Professor of the Practice, ITAM
Desk

Every lesson is free. Lessons marked open need no account; the rest open once you register.
What You'll Learn
- Why agentic work is arriving at scale now, not as a future prediction
- The semester's running structure — your own business as the case study you instrument all term
- How to take a real, honest baseline of a manual workflow before you change anything about it
- The habit of measuring in minutes, not vibes, before claiming any workflow got faster
- What an AI agent actually is, mechanically, and how to brief one like a work order instead of an incantation
- Why Claude Code's .claude/ directory, not any single conversation, is where a real organization actually lives
- How to tell whether an agent harness is catching real errors or just producing confident, unverified answers
Prerequisites
- No programming experience required for Class 1
- Access to one real, recurring manual workflow in your own work to use as the semester's case study
- Enrolled or auditing the live ITAM Autumn 2026 course helps but is not required to follow the lessons
Syllabus

Read the rest of ZEO ITAM · Autumn 2026
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